Privacy Policy

At wovenpatch, we deeply value your privacy and are dedicated to ensuring the security and confidentiality of the personal information you share with us. This Privacy Policy outlines how we collect, use, safeguard, and respect your data, and provides you with full control over your information.

Your Privacy is Our Responsibility

Important: Your trust is important to us. We do not sell, rent, or share your personal data with any third parties.

1. Information We Collect

We collect personal details in various ways, particularly when you make a purchase or register on our website. The information we collect includes:

  • Personal & Contact Information: This includes your name, email, billing and shipping addresses, order history, interactions with our support team, product preferences, and any other details you willingly provide.

  • Transaction Information: Depending on the payment method you choose, we may collect details like the name on your payment, card type, partial card number, and other account-related information.

  • Technical Data: We may collect data such as your IP address, browser type, operating system, language, location, and platform when you visit our site.

  • Marketing Preferences: Your preferences regarding marketing communications and the preferred way to contact you.

2. Information You Provide

You may provide us with personal information in several ways, such as making a purchase, leaving a review, or sharing photos, videos, or comments. This may include your name, email, address, product preferences, and other relevant details.

3. How We Use Your Information

We use your information to:

  • Personalize our communications and services to better suit your preferences.

  • Recommend products based on your unique tastes and past activity.

  • Address inquiries or issues related to your purchase and overall experience.

  • Process your orders and maintain your account with us.

  • Provide you with ongoing customer support before, during, and after your purchase.

4. Cookies, Web Analytics, and Tracking

To enhance your experience, we use cookies, web logs, and Google Analytics. Cookies allow us to remember your preferences and improve the performance of our site. You can manage your cookie settings or opt out of Google Analytics by using browser tools available to you.

5. Email & Text Notifications

With your consent, we may send you updates about new products, promotions, and other relevant news via email or text messages. You’ll receive no more than four messages per month. You can unsubscribe at any time by emailing us at [email protected].

6. Sharing Your Data

While we never sell or rent your personal information, we may share it with trusted third parties who help us deliver our services:

  • Payment Providers: Banks, payment processors, and shipping carriers.

  • Service Providers: Web hosting and advertising platforms.

  • Legal Requirements: We may disclose your information if required by law or to prevent fraud.

7. Protecting Your Personal Information

We take every necessary step to protect your data from unauthorized access, alteration, or disclosure. Your payment details are encrypted using SSL, and all transactions are securely processed through PayPal. While we continually work to strengthen our security measures, no system can guarantee absolute protection, but we are committed to providing the highest level of security.

8. Data Retention

We retain your personal data only as long as needed to provide our services or as required by law. After you close your account or stop using our services, we may retain some data for legal, fraud prevention, or operational purposes.

9. Withdrawing Consent

You may withdraw your consent for the processing of your personal data at any time. Please note that doing so may limit your access to certain services. To update or delete your data, please contact us at [email protected].

10. Accessing, Reviewing, and Updating Your Information

You have the right to access your personal data, request corrections to any inaccuracies, and request deletion of your information. To make any changes, please email us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, communicated to you via email. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

By using wovenpatch, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, feel free to contact us at [email protected]. We are committed to ensuring your experience with us is safe, secure, and rewarding.